TO START YOUR RETURN PROCESS PLEASE ACCESS OUR RETURN PORTAL. We are committed to making sure you are in love with your Farmacy Beauty purchase! If you are not completely satisfied with our products, simply return or exchange new or gently used items
1. Visit our return portal to select which item(s) you would like to return and the reason for each return. 2. Pack the item(s) you would like to return in its original packaging (if available). Otherwise, pack the item(s) in a well-padded envelope o
Returns must be received at our warehouse in order to receive a refund. Once we have received your items, please allow 7–10 business days for your refund to process. All refunds will be issued to the original payment method. We apologize for any inco
If you wish to exchange an item, you may do so through the return portal. Simply select exchange during the return flow and you will be prompted to choose a new exchange item. Ex. If your original purchase had a discount of $10 applied and your final