Our fulfillment process starts once an order is placed, so we may be unable to stop fulfillment and shipment. We cannot modify the shipping address of an order that has been processed or shipped, so please be sure to double-check your shipping addres
We cannot modify the shipping address of an order that has been processed or shipped, so please be sure to double-check your shipping address at checkout before submitting your order.
If your package arrived damaged, please email us at [email protected] so we can assist. For damaged items/quality issues: please provide us with photos of the product(s) along with the lot code (located on the bottom of the product). Ple
If your tracking information shows that your order has been delivered, please confirm that the delivery address was entered correctly and check with neighbors to see if they received your package by mistake. We have also seen some carriers note packa
If you are having an issue with a promo code, please check that your order subtotal meets the minimum purchase requirements, your order qualifies for the promotion, and that the promo code is still valid. Promo codes cannot be applied to Build Your O
To receive the gift, please make sure your order’s subtotal meets any minimum purchase requirements. Promotions cannot be applied to Build Your Own Bundles, Trial Size items, Subscription items, Holiday Sets & a few other promotional items. Promo cod
We often run discounts and site-wide promotions, which will be advertised on our homepage and in the promo bar. To ensure you don’t miss a sale, be sure to sign up for our email newsletter!. Medical/Military/Student Discount: We are immensely gratefu
Our system only allows 1 discount or promotional code per order.
We do include free samples with every order but they are not customizable. At the moment, we do not have samples for sale or a way to request specific samples. Due to the limited nature of free samples, we are unable to reship them if they arrive da
We accept all major credit cards, Afterpay, Amazon Pay, Google Pay, PayPal, and ShopPay. AFTERPAY. Afterpay is a service that allows customers the ability to make purchases now and pay in four equal payments made every 2 weeks without any interest. E
We always suggest subscribing to our emails to ensure you are getting first access to restocks, new products, and promotions. To be among the first to be notified when an item is back in stock, click the “Email me when back in stock” button on each p