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Farmacy Beauty Help Center and FAQ logo

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WHAT DO I DO IF MY ORDER IS MISSING?Updated 8 months ago

If your tracking information shows that your order has been delivered, please confirm that the delivery address was entered correctly and check with neighbors to see if they received your package by mistake.

We have also seen some carriers note packages as delivered sooner than they actually are. Please wait 48 hours and if you still cannot locate your order, please contact the carrier to see if they can provide any additional information, then email us at [email protected] so we can assist however we can!

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