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Farmacy Beauty Help Center and FAQ

<p>We do include free samples with every order but they are not customizable. &#xA0;At the moment, we do not have samples for sale or a way to request specific samples. Due to the limited nature of free samples, we are unable to reship them if they arrive damaged or are missing.</p>

We do include free samples with every order but they are not customizable.  At the moment, we do not have samples for sale or a way to request specific samples. Due to the limited nature of free samples, we are unable to reship them if they arrive da

Do you offer free samples?

Online Ordering

WHERE DO YOU SHIP?

WHAT SHIPPING OPTIONS DO YOU OFFER, AND WHAT DO THEY COST?

HOW LONG DOES SHIPPING TAKE?

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Shipping

WHAT'S YOUR RETURN POLICY?

HOW DO I START A RETURN?

HOW LONG DOES IT TAKE TO PROCESS A RETURN?

HOW DO EXCHANGES WORK?

Returns

Shipping, Delivery + Returns

HOW DO I MODIFY OR CANCEL AN ORDER?

HOW CAN I EDIT MY SHIPPING ADDRESS?

WHAT DO I DO IF MY ORDER ARRIVES DAMAGED OR HAS MISSING ITEMS?

WHAT DO I DO IF MY ORDER IS MISSING?

WHY WON'T MY PROMO CODE APPLY TO MY ORDER?

WHY WON'T THE GIFT WITH PURCHASE SHOW UP IN MY CART?

DO YOU OFFER DISCOUNTS?

CAN I USE MULTIPLE DISCOUNT CODES WITH MY ORDER?

DO YOU OFFER FREE SAMPLES?

WHAT PAYMENT METHODS DO YOU ACCEPT?

THE PRODUCT I WANT IS OUT OF STOCK, WILL IT BE AVAILABLE AGAIN?

ARE FARMACY BEAUTY PRODUCTS NON-TOXIC?

ARE YOUR PRODUCTS NATURAL?

ARE YOUR PRODUCTS GLUTEN-FREE?

ARE YOUR PRODUCTS VEGAN?

ARE YOUR PRODUCTS ORGANIC?

HOW ARE YOUR INGREDIENTS SOURCED AND HARVESTED?

Ingredients + Formulas

HOW DO I KNOW WHICH PRODUCTS WORK BEST FOR MY SKIN TYPE AND CONCERN?

WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?

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GENERAL QUESTIONS

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FORMULA QUESTIONS - GREEN CLEAN FRAGRANCE-FREE

GREEN CLEAN CLEANSING BALMS

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CAN I EDIT, CANCEL, OR CHANGE THE FREQUENCY OF MY UPCOMING AUTO-DELIVERY ORDER?

CAN I EDIT THE SHIPPING ADDRESS FOR AN UPCOMING AUTO-DELIVERY ORDER?

CAN I APPLY PROMO CODES TO MY SUBSCRIPTION ORDER?

Subscription

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HOW DO I REDEEM MY POINTS?

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WHAT HAPPENS TO MY POINTS WHEN I RETURN ITEMS?

WHAT ARE THE TERMS AND CONDITIONS?

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Farmacy Rewards Program

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DO YOU OFFER FREE SAMPLES?Updated 6 months ago