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Farmacy Beauty Help Center and FAQ

<p id="isPasted">Promotional codes do not apply to orders that have subscription items. However, you can redeem Reward vouchers for a discount on your next subscription.</p>

Promotional codes do not apply to orders that have subscription items. However, you can redeem Reward vouchers for a discount on your next subscription.

Can I apply promo codes to my subscription order?

SUBSCRIPTION

WHERE DO YOU SHIP?

HOW LONG DOES SHIPPING TAKE?

HOW MUCH DO YOU CHARGE FOR SHIPPING?

WHAT ARE YOUR SHIPPING OPTIONS?

ARE YOUR PRODUCTS AVAILABLE INTERNATIONALLY?

WHAT IS YOUR ESTIMATED SHIPPING TIME?

SHIPPING

WHAT'S YOUR RETURN POLICY?

HOW DO I SUBMIT A RETURN?

HOW LONG DOES IT TAKE TO PROCESS A RETURN?

HOW DO EXCHANGES WORK?

RETURNS

SHIPPING & RETURNS

HOW DO I MODIFY/CANCEL AN ORDER?

HOW CAN I EDIT MY SHIPPING ADDRESS?

WHAT DO I DO IF MY ORDER ARRIVES DAMAGED OR HAS MISSING ITEMS?

WHAT DO I DO IF MY ORDER IS MISSING?

HOW CAN I CANCEL AN ORDER?

WHY WON'T MY PROMO CODE APPLY TO MY ORDER?

WHY WON'T THE GIFT WITH PURCHASE SHOW UP IN MY CART?

DO YOU OFFER DISCOUNTS?

CAN I USE MULTIPLE DISCOUNT CODES WITH MY ORDER?

WHAT PAYMENT METHODS DO YOU ACCEPT?

ORDERS & PAYMENT

ARE FARMACY BEAUTY PRODUCTS NON-TOXIC?

ARE YOUR PRODUCTS NATURAL?

ARE YOUR PRODUCTS GLUTEN-FREE?

ARE YOUR PRODUCTS VEGAN?

ARE YOUR PRODUCTS ORGANIC?

HOW ARE YOUR INGREDIENTS SOURCED AND HARVESTED?

INGREDIENTS & FORMULAS

HOW DO I KNOW WHICH PRODUCTS WORK BEST FOR MY SKIN TYPE AND CONCERN?

WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?

DO YOU OFFER FREE SAMPLES?

ARE YOUR PRODUCTS PREGNANCY SAFE?

ARE YOUR PRODUCTS SAFE FOR BABIES?

PRODUCTS

PRODUCTS & INGREDIENTS

WHAT IS THE SUBSCRIPTION PROGRAM?

HOW DO I SUBSCRIBE?

WILL I GET A REMINDER EMAIL BEFORE MY NEXT AUTO-DELIVERY SHIPMENT?

CAN I CHANGE THE FREQUENCY OF MY SUBSCRIPTION?

CAN I CHANGE MY SHIPPING ADDRESS?

HOW DO I CANCEL MY SUBSCRIPTION?

CAN I APPLY PROMO CODES TO MY SUBSCRIPTION ORDER?

WHAT IS THE FARMACY REWARDS PROGRAM?

WHO CAN JOIN?

HOW DO I REDEEM MY POINTS?

HOW DO I EARN POINTS?

CAN I EARN POINTS ON PAST PURCHASES?

DO MY POINTS EVER EXPIRE?

WHAT HAPPENS TO MY POINTS WHEN I RETURN ITEMS?

WHAT ARE THE TERMS AND CONDITIONS?

HOW IT WORKS

HOW CAN I CHECK MY POINTS BALANCE?

WHY AREN'T MY POINTS SHOWING?

I CAN'T LOG INTO MY ACCOUNT. CAN YOU HELP?

MY ACCOUNT

FARMACY REWARDS PROGRAM

SUSTAINABILITY + CHARITY

PUBLIC RELATIONS AND SOCIAL MEDIA PARTNERSHIPS

QUESTIONS?

ABOUT US

CAN I APPLY PROMO CODES TO MY SUBSCRIPTION ORDER?Updated 8 months ago